Technical Support

Technical Support:

Speak with Mike in Room 209 regarding any technology issues.

Phone: 323-441-4600 or dial 209.

Email: [email protected]

Join my Tech Support Zoom at https://lausd.zoom.us/j/94462610257.

Submit a ticket via the web: http://techsupport.lausd.net/selfservice.htm

Contact Room 209 for software installation or minor issues.

TECHNOLOGY TIPS @ LINCOLN

Every staff member and student should be able to log into the LAUSD network (DO NOT USE LAUSD-Guest) using your Single Sign-in username to access the wifi. Just use username (no need for email address). In fact, this information will work at any site in the DISTRICT!

TO RESET PASSWORD

If a student does not know their password, they can reset it at mylogin.lausd.net.

They will need their District ID # and Pin #.

You can access your student's pins from MyData.

Reach out if you can't remember. You can also email me or counselors for a student's pin #.

YOUTUBE ACCESS

You can access all of YouTube if you login to YouTube with your LAUSD email address. You will be restricted if you login with a personal gmail account.

To Connect to Wifi on a personal Chromebook:

Here's the steps:

Choose LAUSD
EAP Method: PEAP
Authentication Method: MSCHAP
Certificate: Do Not Check
Identity: SSO username (no email address)
Password: SSO Password

To Connect to Wifi on Windows 10 computer:

Try to connect to LAUSD with username and password.

If it fails to connect, click Network and Internet Settings->Wifi->Manage Known Networks->Add Network

Configure it with:

Network Name: LAUSD

Security Type: Enterprise-WPA2

EAP Method: Protected PEAP

Authentication: MSCHAP

Connect automatically or if not broadcasting

and Save

Now reconnect to LAUSD and use username and password.

To Connect to Wifi with Macbook, click Wifi->Choose LAUSD and use username and password. You shouldn't have to do any advanced configuration.

Reach out if you need more info!

Mike